combining thinksynq's business expertise with in-depth IT knowledge, we leverage tools, accelerators and frameworks to provide complete low-cost, high-quality solutions, enabling technology to power growth.
» solution architecture
» application architecture
» IT implementation services - both advisory and support
» network management & traffic analysis for telecom
» virtual account management (vam)
typically, Large accounts are managed by designated account managers, whereas it is unaffordable to provide the same resources for high profile individuals and SME customers. This need is fulfilled through virtual management enabled by the Virtual Account Management offering
» virtual partner management (vpm)
thinksynq's solution provides for proactive partner management through a combination of virtual partner managers backed by accounting professionals and technology
» warranty & amc management
covers engagement with customers for support during the warranty period, migration to AMC and ongoing issue resolution
» campaign management
for existing and prospective customers using a powerful IT tool
best-in-class CRM solution, this exhaustive application handles both customer acquisition and customer management
thinkcustomer module has been built to provide one customer view to ensure effective customer engagement for issue resolution, proactive customer engagement
»complaint management
»customer lifecycle management
»warranty & service management
»partner management