Development of all legal documents including LLP Partnership agreement, customer agreement for purchase of land and building etc.
Handling customer queries and problem resolution
Up selling additional packages to customers
Handling enquiries based on media advertisements and online sale
Dealer induction and training
Dealer contest and offers- information cascade
Dipstick surveys and customer satisfaction surveys
Lead generation from market database
Up selling additional packs to customers
Lead generation from prospective candidates for the courses offered
Business modelling for home automation
Market research and market entry strategy for hi-end homes and businesses
Debt and eQuity fund raising
Tax advice & registration
End to end accounting and compliance services including statutory audit and tax compliance.
Handling enquiries based on media advertisements/ website and appointment fixing
24/7 Customer enquiry handling and coordination for stem cell collection
Welcome and induction call
Collection calling for annual payments
SME segment – customer retention
Internal & ManagementAudit
Design and development of annual operating plan
Budgetary control systems
Raised debt funds through three different loans amounting to Rs.1,000 crores.
New campus entry strategy, business plan development
Implementation of systems ,process and compliance monitoring
Academic Software – end to end management with curriculum building , hostel management and fees, billing and collections
Automated system for managing purchase, work orders & other financial commitment management, bill approval and payment.
HRMS -organization structure creation, recruitment management and onboarding, payroll processing including attendance, loans etc, TDS module, statutory compliances and elf help through desk top and android applications.
Development of chart of accounts
Enterprise segment business strategy using existing network, identifying revenue opportunities, selection of technology, the creation of organization structure and financial model.
Policy review & redesign and development of Delegation of Authority for Board approval
Process redesign covering the entire operation such as supply chain, finance & legal, HR, projects, sales & marketing of the company
Clinic Management Solution -with treatment scheduling, resource management, FAS integration, and reporting
Payroll and compliance for 200 employees
Business model including logistic model for efficient collection of raw milk from source
Financial plan including budget and annual plan
Debt Fund Raising
Development of Accounting Manual
Procurement operation SOP
Process redesign for Hr/Finance/ Supply chain
Operations MIS to track route wise / agent wise collection trends
Analysis of shift-wise inputs for adherence to quality parameters
ThinkSynq’s proven track record across multiple sectors in senior-level finance and operations management functions is what influenced us to consider them as a consulting partner.
Moksha Yug Access Pvt. Ltd.
Payroll and compliance for 300 employees
Petty cash accounting
Absconding employee dues recovery process
We engaged with Thinksynq two years ago for Lead Generation. Since then we have outsourced multiple processes because of prompt Service delivery. They are professional, responsive and fun to work with. They helped us out at a critical time when our company needed immediate growth. We are more than happy to work with them
Prospect and sales management design, development and field level implementation and operations
Training needs analysis and course content creation. Delivery of training and certification for 3000+ employees – own and channel
Reviewed all operations processes from quality compliance standards
Reporting and MIS for complete Sales and Marketing operations
Virtual Account management concept and process design
Management & risk mitigation of fund repayment and settlement
Virtual Account management for High net worth customers
Employee absconding process, asset, and cash recovery, PF intimation calling
Telecalling for persistency
Welcome calls for Premium customers
Customer Virtual Account Management
Appointment fixing services
ThinksynQ is not just a service provider but a partner with us in retaining customers. With an excellent blend of young team and well-experienced promoters, Thinksynq is an ideal partner – who apart from providing service, also provide practical insights into various aspects of business
ICICI Prudential Life Insurance Corpn. Ltd.
Designed complete financial reporting system
Prepared the Specs for entire Operations to facilitate development of in-house application
Reviewed business plan to determine quantum of equity and loan funding
Setting of performance metrics and review mechanism
Conceptualised and designed a multi-specialty hospital including market opportunities, lines of treatment, financial feasibility etc
Involved in stitching up strategic partnership with Henry Ford health systems
Rs.145cr Equity and Rs.175cr Debt Fund Raised
Project Management, vendor negotiation, and selection
SOP for hospital management in line Henry Ford standards
Lead generation and appointment fixing services
Development of Accounting policies & manual
Performance management system design
Rs.300 cr worth annual procurement and logistics for worldwide operations
We have completely outsourced our “Procurement Operations for Spares” for our rigs across the globe to ThinksynQ for the past 3 years. ThinksynQ has handled the operation with a high level of skill & competence meeting the stringent SLA’s in all the cases. Because of their experience, ThinksynQ has also brought in a lot of value additions to the operation. Our initial hesitation to outsource such a critical function has been belied and we cherish our association with Thinksynq
-C P Gopalakrishnan
Partnered with Aircel, Tamil Nadu’s leading mobile service provider, for more than 8 years for several contact center activities and some back-office work. Contact center services were provided wit number of seats going up to 200.
Scope of work comprised of various outbound activities for lead generation in the SME and Corporate segments, up- selling for increasing usage and revenue for Voice and Data and promoting Value Added Products (VAS), telesales for data cards and devices, collection calls to SME accounts, best fit plan migration, offer calling for prepaid customers, and conversion of prepaid customers to postpaid, high net worth customer retention, to name a few…
As part of back office services, we have done general ledger reconciliation & schedule preparation for them